Privacy Policy

Updated Sep 1, 2023

At Softwaresuggest, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Slack and QuickPuch integrations. By using our integrations, you consent to the terms and practices described in this policy.

  1. Collection of Information:
    • We may collect certain personal information, such as your name, email address, and user ID, to provide you with our services and improve your user experience.
    • We may also collect usage data and analytics information to understand how you interact with our integrations and enhance their functionality.
  2. Use of Information:
    • We use the collected information to deliver and personalize our services, including providing Slack and QuickPuch integration features, improving our products, and optimizing user experience.
    • We may use the information to communicate with you, respond to your inquiries, and provide customer support.
  3. Data Security:
    • We prioritize the security of your personal information and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.
    • We adhere to industry-standard security practices and regularly update our systems to ensure the integrity and confidentiality of your data.
  4. Data Sharing:
    • We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
    • We may share your information with trusted service providers who assist us in delivering our services, subject to strict confidentiality obligations.
  5. Data retention and deletion:
    • We retain user data for a period of 60 days, after which it is securely deleted from our systems. In certain cases, we may delete your data on your request within next 24 working Hours. you can write to us at [email protected]
  6. Data archival/removal policy:
    • In accordance with our data retention policy, user data is archived in encrypted and secure storage for 60 days. If a user requests data removal, we promptly initiate the process to permanently delete their data from all our systems within next 24 working Hours.
  7. Data storage policy:
    • User data is stored in encrypted format on secure servers located in India. We adhere to industry-standard security protocols to ensure the safety and confidentiality of user data.
  8. Procedure for handling requests for data deletion:
    • Users can request the deletion of their data by contacting our support team at [email protected]. We verify the identity of the user and initiate the data deletion process within 60 business days.We strive to maintain accurate and truthful information regarding our security and compliance practices. If you have any further questions or require additional clarification, please do not hesitate to reach out to us.
  9. Third-Party Integrations:
    • Our Slack and QuickPuch integrations may include links or functionalities provided by third-party applications or services. Please note that their privacy policies govern the collection and use of your information by those entities.
  10. Compliance with Laws:
    • We comply with applicable data protection and privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
  11. Updates to the Privacy Policy:
    • We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates.
  12. Contact Us:
    • If you have any questions, concerns, or requests regarding our privacy practices or this Privacy Policy, please contact us at [email protected].

By using our Slack and QuickPuch integrations, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and protection of your personal information as described herein.